Refund policy
Return and Refund Policies
At VILDENCCI JEWELRY S.L.U., we take pride in creating personalized jewelry pieces tailored to your unique vision. Due to the custom nature of our products, all sales are final, and we do not offer refunds or exchanges.
Custom Orders
- All personalized orders are created specifically for you based on your requirements. Once an order is confirmed, it cannot be altered or canceled.
- We encourage you to thoroughly review your design choices and consult with our team during the creation process to ensure complete satisfaction.
Quality Assurance
- Each piece of jewelry undergoes rigorous quality checks before it is shipped to ensure it meets our high standards of craftsmanship.
- If there are any issues with the craftsmanship of your piece upon receipt, please contact us within 14 days of delivery to discuss potential resolutions.
Contact Information
If you have any questions regarding our policies, please do not hesitate to reach out:
- Email: info@vildencci.com
- Phone: 004915140415531
- Address: Calle Samaniego Campoamor 22, Bloque 10, Piso 8-A, 03189 Orihuela Costa, Alicante, Spain
Thank you for understanding our policies, and we look forward to creating something beautiful for you!